Abhishek's Dynamics Thought

# Part 4 – PowerApps Portals Customizations for applying/removing the license of a CE Resource -          In  Part 1 , we learned how to set up Azure to use Power Automate with Microsoft Graph API for adding/removing licensing -          In  Part 2 , I discussed the customizations that I did in Dynamics CRM and    -          In  Part 3 , we learned how to automate a process of creating Work Order from a request is done by a Portal Bot Customer (a simple contact in CRM) from Power Virtual Agent embedded in Custom Portal and notification sent to the Primary contact of the Service Account of the WO created. Continuing the process, we will now demonstrate the work that will be done by the Primary Contact of Service Account. I will be referring the Primary Contact here as the  Resource Master  and they will have access to Part...

# Part 3 – Power Virtual Agent Configuration 1.       Create a simple bot in Power Virtual agent using the approach provided here . 2.       Create a new topic with triggers as per the approach provided here . 3.       For the demo purpose, I have used the following Lesson and topic as shown below: 4.       For the demo purpose as mentioned in #Part 2, I have used a very simple and linear approach of embedding Power Virtual Agent bot in PowerApps portal and perform the verification based on email address and verification code [basic approach]. -         To learn more about the authentication methods please watch this video . 5.       Click on Go to authoring Canvas, as shown in the image of Step 3 to start the triggers and conversation. 6.       Publish Portal Bot, as shown below: ...